We offer implementation, configuration and personalization services for the enterprise customers across industries. Customers have an option to choose from basic to advanced services packages where our team not only configures and setup the application as per client’s business requirements. It is also seen as an opportunity for clients to optimize their project management business processes.
Our services team comprises of experienced project and program managers from a vast variety of industry backgrounds including Professional services, Higher Education, Healthcare, Retail & Commercial, construction, oil & gas and manufacturing.
Success Management is an essential feature of our deployment services. Each client has a success manager assigned who is responsible for successful implementation and ensures smooth transition to client’s internal team.
PlanStreet uses predefined Capability Maturity Model Integration (CMMI) Level 3 approved templates for incident and problem management whereby an end user can identify the priority of the problem. The proposed Support Service Management Model includes the following steps: