Spillman Flex is an on-premises public safety software solution designed to meet the needs of police departments, sheriff’s offices, dispatch centers, correctional facilities, and fire departments across the country. Flex provides agencies with the advantages of unparalleled integration, multi-jurisdictional data-sharing capabilities, affordable site licensing, and ongoing innovations, all built around a central Integrated Hub and backed by reliable customer service and support.
Flex is known for its focus on four key areas:
Flex’s integration helps your records personnel maintain data integrity. Information entered into the database is organized into master tables that are shared throughout all system modules, helping to eliminate accidental duplicate entries.
Flex supports multiple public safety answering points, jurisdictions, and disciplines on one shared system, while still preserving agency autonomy through customized, agency-specific configurations and reports. Dispatch units add calls and search for data using either your keyboard and mouse or operating directly from the CAD (Computer Aided Dispatch) command line with prompted cues as you type which helps you to enter commands quickly and accurately, saving precious time. Familiar features such as right-clicking, dragging and dropping can also be used.
In line with their mission, ERS, a Motorola Solutions partner has developed Flex:
Their mission is to help people communicate to improve the public’s safety and efficiency through the effective integration of wireless technology. Flex’s tightly integrated system provides dispatchers with easy access to all critical data from just one screen. From the CAD command line, dispatchers can query name, vehicle, property, law incident records, as well as Involvements® within the Law Records module, without exiting the CAD status screen. Any information added by dispatchers can be seen in real-time by responding personnel, helping to boost situational awareness and improve the speed and accuracy of field reporting.
While there are vast improvements in CAD. PlanStreet has integrated the RMS (Records Management System) module for the benefit of caseworkers dealing with the re-entry of prisoners into the community.
Spillman Flex’s Records Management (RMS) suite is specifically engineered for true system integration, providing your agency personnel in every department with the most up-to-date information possible.
Government entities and social care providers frequently serve up a one-size-fits-all strategy that ends up working for nobody when they only see “offenders.”
Instead, they must address people’s ingrained beliefs about crime and employment, which will increase their chances of finding and keeping employment and decrease their propensity to commit crimes again.
It’s crucial to develop the ability to effectively analyze these characteristics and provide individualized assistance because not all offenders have the same risk factors or needs.
What better way to find out these differences in history, preferences, and needs, than quick and easy access to information about the person expecting to re-enter a world that has changed much since they entered correctional facilities to serve their sentences? Case managers can save precious time by avoiding tedious data entry about the individuals by accessing the records at the click of a button. Data fields required by case workers get populated automatically through the centralized databases that Flex connects PlanStreet to. This not only ensures that the data is error-free and saves time for case workers who can now use this time to better connect with clients and understand their needs, all the while analyzing and planning the best strategies and care that individuals will need upon re-entry into the community in light of their history, experiences, nature of offenses, demographic data and preferences for the future.
Case management is required by many government agencies, such as health and human services, to serve the public. However, most government agencies use case management legacy systems and methods that are manual, time-consuming, and can’t keep up with the public demand for digital services.
Case managers using manual methods have little insight into how to strategically proceed with a case or to respond effectively to service requests. They are often frustrated by unrelated systems for keeping data and the number of hours spent on redundant work. As a result, they can only deliver poor customer experiences to citizens.
Case management software is a cloud-based solution that digitally transforms the coordination of knowledge, communications, workflow, and other resources for case managers.
Government agencies face the challenge of responding to citizen demands while managing complex processes using manual methods. The key benefits of modernizing with software for case management include improved productivity and collaboration. Case managers no longer have to work with confusing spreadsheets but can work more efficiently and productively with case management software that houses data in one place. Cases can be resolved faster with tools for collaboration and communication that helps users work together and find a faster resolution to cases. In addition, manual workflows and processes can be automated so that government agencies can manage large volumes of cases while increasing the value of services offered to citizens.
Re-entry programs are designed to help to return citizens successfully “re-enter” society following their incarceration, thereby reducing recidivism, improving public safety, and saving money.
A primary focus of re-entry efforts is to remove or reduce barriers to successful reentry, so that motivated individuals – who have served their time and paid their debt to society – are able to compete for a job, attain stable housing, support their children and their families, and contribute to their communities.
Incarcerated individuals often face a host of issues when returning to society including:
A successful Re-entry Program will deal with all these issues to ensure each individual has the best possible opportunity to once again become productive, respectable members of the community while enjoying healthy living standards. Understandably, each ex-inmate’s needs may differ depending on past experiences, the nature of offenses, the skills they possess, and their preferences for their future lives. For caseworkers, developing plans will be a series of strategic decisions based on all the data about each ex-inmate. PlanStreet in collaboration with Spillman Flex’s RMS module gets this data for case workers at the press of a button. This saves time spent on data entry and avoids errors that hastily entered data may carry, freeing up caseworkers to focus on planning and client dealing. Streamlined systems save time for case workers who can then concentrate their efforts on re-entry plans which would allow for better outcomes for incarcerated individuals.
For more details on how PlanStreet can help your organization provide the best care to your clients, get in touch with our experts who can guide you further.